These Terms & Conditions govern your access to and use of the seri33 platform. By registering an account or placing any wager, you confirm that you have read, understood, and agreed to be bound by the provisions set out below.
Before diving into the full legal text, here are the six most important principles that define how seri33 operates and what we expect from every player on the platform.
You must be aged 21 or above to register a seri33 account. Underage gambling is strictly prohibited and any account found to be in breach will be permanently suspended without payout.
Each player is permitted only one seri33 account. Duplicate accounts are a direct violation of these Terms and may result in forfeiture of all associated balances and bonuses.
All bonuses are subject to wagering requirements. Misuse of promotions — including bonus abuse, multi-accounting, or collusion — voids bonuses and may lead to permanent account closure.
seri33 processes all transactions in Malaysian Ringgit (MYR). Withdrawals are processed only to verified accounts and via the same method used for deposits where applicable.
seri33 actively promotes responsible play. We provide self-exclusion tools, deposit limits, and reality-check features. If you feel gambling is affecting your wellbeing, please use our responsible gaming resources.
You are fully responsible for maintaining the confidentiality of your login credentials. seri33 will never ask for your password. Any suspicious activity should be reported to our support team immediately.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "You") and seri33 ("seri33", "the Platform", "We", "Us"). By accessing seri33 — whether via web browser, mobile browser, or any affiliated application — you acknowledge that you have read these Terms in their entirety and agree to comply with them without reservation.
seri33 reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be accessible at seri33.lat/terms-conditions. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
To be eligible to register and maintain an active account with seri33, you must satisfy all of the following conditions:
seri33 may request verification documents at any time to confirm your eligibility. Failure to provide satisfactory documentation may result in account suspension or closure. We reserve the right to refuse service to any individual at our sole discretion.
Each individual is permitted to hold only one (1) active account on seri33 at any given time. The creation of multiple accounts — whether for yourself or for any third party — is a serious breach of these Terms and will result in the immediate suspension of all associated accounts and forfeiture of any balances.
When registering, you agree to provide accurate, complete, and current information. This includes your legal full name, date of birth, email address, phone number, and bank account details where required for Know Your Customer ("KYC") purposes. Providing false, misleading, or fabricated information is a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your username and password. Any and all activity conducted through your account — whether authorised by you or not — is your sole responsibility. seri33 will not be held liable for losses resulting from unauthorised account access where you have failed to take reasonable precautions to protect your credentials.
All financial transactions on seri33 are denominated in Malaysian Ringgit (MYR). seri33 supports a range of popular local payment methods including Maybank, CIMB, Public Bank, Touch n Go eWallet, and Boost. Minimum and maximum deposit and withdrawal limits apply and are detailed within your account dashboard.
Deposits are generally credited to your seri33 account instantly upon confirmed receipt. Withdrawal requests are processed within one (1) to three (3) business days, subject to successful identity verification. seri33 reserves the right to perform additional security checks before releasing any withdrawal.
All withdrawals must be made to an account or payment method registered in your own name. Third-party withdrawals are strictly prohibited. Any attempt to withdraw funds to an unverified or third-party account will be declined and may trigger a full account review.
seri33 does not charge processing fees on standard deposits and withdrawals. However, your bank or payment provider may apply their own transaction charges, for which seri33 accepts no responsibility.
seri33 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific wagering requirements, validity periods, minimum odds restrictions, and game contribution rates, which are clearly stated in the individual promotion terms attached to each offer.
Unless otherwise stated, bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. Free spins winnings may carry their own wagering multipliers. seri33 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
Bonuses are non-transferable and have no cash value unless specific wagering conditions have been fully met. seri33 retains the right to amend wagering requirements or revoke bonuses without notice if we reasonably suspect misuse or fraudulent behaviour.
seri33 offers sports betting across a wide variety of markets including football (including the Malaysia Super League and English Premier League), basketball, tennis, UFC, and more, alongside casino products such as live dealer games, slots, and roulette. By placing a bet or wager on seri33, you agree to the specific product rules applicable to that bet type.
All bets are final once confirmed. seri33 will not accept requests to cancel or amend a bet after it has been placed, except in circumstances where we determine that a bet was accepted due to a manifest error in odds or game data. In such cases, seri33 reserves the right to void the relevant bets and refund the staked amount.
seri33 reserves the right to limit the maximum stake on any market, event, or game at our sole discretion. Minimum and maximum bet limits vary by product and are displayed at point of bet placement.
In the event of any dispute regarding the outcome of a bet, the decision of seri33's internal review team is final, subject to the escalation process described in Section 14.
The following activities are strictly prohibited on the seri33 platform and will result in immediate account suspension, forfeiture of balances, and may be referred to the relevant authorities:
All content available on seri33 — including but not limited to software, game assets, logos, trademarks, text, graphics, video, audio, and interface design — is the exclusive intellectual property of seri33 or its licensors and is protected under applicable copyright and trademark law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, publish, modify, reverse-engineer, or create derivative works from any part of the seri33 platform without our prior written consent.
seri33 is committed to protecting your personal data. The collection, use, storage, and disclosure of your information is governed by our Privacy Policy, which forms an integral part of these Terms and should be read alongside them.
By registering an account, you consent to seri33 processing your personal data for the purposes of account management, KYC verification, fraud prevention, customer support, and where applicable, direct marketing communications. You may withdraw marketing consent at any time by contacting our support team or adjusting your account communication preferences.
seri33 implements industry-standard security measures to safeguard your data. However, no method of transmission over the internet is completely secure, and seri33 cannot guarantee absolute security of information transmitted to or from the platform.
seri33 is firmly committed to promoting responsible gambling practices across our entire player base. We recognise that gambling can become harmful for a minority of individuals, and we take our duty of care seriously.
We provide the following responsible gaming tools, accessible at any time from within your seri33 account:
If you are concerned about your own gambling or that of someone you know, we encourage you to visit our dedicated Responsible Gaming page. You must be 21 years of age or older to participate in any form of gambling on seri33. Gambling should be a form of entertainment, not a source of income.
To the fullest extent permitted by applicable law, seri33 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to loss of funds, loss of data, business interruption, or any other loss resulting from reliance on information or services provided by seri33.
seri33 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and emergency maintenance periods may temporarily affect access to some or all services. We will endeavour to provide reasonable advance notice of planned downtime where possible.
seri33's maximum aggregate liability to any individual player for any claim arising under these Terms shall not exceed the total amount deposited by that player in the thirty (30) calendar days preceding the event giving rise to the claim.
seri33 reserves the right to update, modify, or replace these Terms at any time. When material changes are made, we will provide notice via the email address registered to your account and/or a prominent announcement on the platform. The date of the most recent revision is always displayed at the top of this page.
Your continued use of seri33 following the publication of revised Terms constitutes your acceptance of those changes. If you disagree with any amendment, your sole remedy is to close your account and withdraw any remaining balance in accordance with these Terms.
These Terms shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction under which seri33 holds its operating licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal complaints process shall be referred to binding arbitration in accordance with the rules of the relevant regulatory authority.
Nothing in this clause limits your rights under applicable consumer protection laws in Malaysia or any other jurisdiction where such protections cannot be contractually excluded.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team. We are available 24 hours a day, 7 days a week via live chat in English, Bahasa Melayu, and 中文.
You may also reach us by email at: [email protected]
For formal complaints, please include your registered account email, a clear description of the issue, and any supporting documentation. Our team will acknowledge your complaint within 24 hours and aim to provide a full resolution within five (5) business days.
Now that you're familiar with our Terms & Conditions, you're ready to get started. seri33 offers thousands of certified casino games, competitive sports odds, and fast MYR payouts — all in one platform built for Malaysian players.
Must be 21 or above. Please gamble responsibly. For help, visit our Responsible Gaming page.